| Welcome to our Archives of White Papers & Case Studies! This section will give you more insights into the fascinating subject of outsourcing. Enjoy your reading! |
Archived Articles: 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007
Current Articles: 2008 | 2009 |
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| 2004 |
ITO & BPO Trends in 2005 
Neo Advisory - December 2004 |
| Neo Advisory, with its extensive knowledge of client and supplier markets and outsourcing deals in 2004, predicts certain striking IT/BPO trends for 2005. As we approach the New Year, Neo Advisory examines the major trends that are likely to impact the global services delivery market in 2005. |
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India: City Competitiveness 
Neo Advisory - November 2004 |
| You have identified a suitable offshore destination. Now what? Which Indian cities are the most attractive ITO/BPO destinations? Which Indian cities will emerge as future ITO/BPO hotspots for developing Centers of Excellence (CoE)? How critical is city classification as part of a global sourcing strategy? This study presents an India-specific City Competitive Index and analyzes the ITO/BPO attractiveness of Indian cities and future hotspots. |
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Offshore Outsourcing: Data Privacy & Security Regulations 
Neo Advisory - September 2004 |
| This white paper provides insight into security laws in place to ensure data confidentiality in an onshore-offshore environment. What factors should organizations keep in mind when selecting offshore service providers to ensure confidentiality in customer information? What steps should a client organization take to ensure that adequate safeguards are in place? |
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Transformational Outsourcing 
Neo Advisory - July 2004 |
| This white paper provides insights on how to approach a fundamentally sound transformation effort of the entire company that deals with the offshoring of services, whether within the information technology area or the business process arena. While many white papers and articles have been written on offshoring of projects and processes, this focuses on transforming the organization. |
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Mapping Offshore Markets 
Neo Advisory - June 2004 |
| This is an enhanced version of our earlier report that appeared last year (Offshore Insights, Volume I Issue 7, April 2003) where we answered questions of where to offshore, what risks are involved and how these offshore locations compare with each other. This new report gives you new information to help you decide which offshore destination is right for you. |
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Outsourcing to India: Key Legal & Tax considerations For US Financial 
Baker & McKenzie, June 2004 |
| This research paper describes what US financial institution should do when it comes to assessing its existing outsourcing relationships, and how they should go about guiding future outsourcing transactions, especially those involving Indian service providers. |
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Outsourcing Advisory 
Alston & Bird, June 2004 |
| What are the internal control requirements under Sarbanes-Oxley Act that challenge the outsourcing marketplace? This research report goes into on the new responsibilities that public companies have to adhere to in the US economy. |
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The National Business Systems of the Philippines 
Babson Fast Track MBA, June 2004 |
| Philippines has a clear advantage when it comes to language-compatibility, incentives for foreign investors, and labor supply. This in-depth report focuses on the emerging strengths of the eastern powerhouse. |
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Total Cost of Offshore Outsourcing 
Neo Advisory, May 2004 |
| There are upfront costs and hidden costs involved in offshore outsourcing. How should you accurately identify these costs? What is the total cost of offshore sourcing and what is the financial reward that enterprises can expect from their global sourcing initiatives? Read this comprehensive in-depth report on the total cost of offshoring to find out. |
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The European Nearshore Opportunity: Eastern Europe 
Neo Advisory, April 2004 |
| Cost, cultural compatibility, service quality, multi-lingual skills, time zone compatibility and EU accession in April 2004 has created a lot of interest in Central and Eastern Europe (CEE) a preferred nearshore destination for Western Europe. |
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Offshore Outsourcing Advisory 
Alston & Bird, April 2004 |
| Businesses contemplating offshore outsourcing arrangements, as well as those currently engaged in such transactions, would be well served by developing strategies to address the legal compliance, political, and public relations aspects of offshoring. |
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Exporting The Law 
Alston & Bird, April 2004 |
| This report is a legal analysis of State and Federal outsourcing legislation, done in association with the National Foundation for American Policy. |
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The Captive Ownership Option in Offshoring - Challenges & Opportunities 
Neo Advisory - Febuary 2004 |
| Offshoring has reduced costs by as much as 50% while enhancing quality & satisfaction of customers. What role does ownership play in facilitating these benefits? |
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Nearshore Opportunity: A Closer Look at Canada and Mexico 
Neo Advisory - January 2004 |
| Nearshore options like Canada and Mexico are seen as a lower risk alternative compared to other offshore supplier markets. What is the potential that these countries have and what kind of capabilities and expertise exist here? This in-depth country comparison drills down into vertical expertise and service delivery commitments of the critical mass of suppliers. |
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