| Welcome to our Archives of White Papers & Case Studies! This section will give you more insights into the fascinating subject of outsourcing. Enjoy your reading! |
 Archived Articles: 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007
Current Articles: 2008 | 2009 |
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| 2003 |
Offshore Consulting set to transform the consultancy landscape? 
Top-Consultant - December 2003 |
| This research highlights four alternative scenarios for the offshore/onshore consulting market of the future, highlighting those firms that are likely to thrive under each of the scenarios. Will a few offshore firms steal a march over large-scale onshore firms? |
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Globalization of IT Services & White Collar Jobs
The Institute for International Economics - December 2003 |
| Globalization of services essentially means more work will be done offshore. But it also means broader diffusion of IT throughout the economy and even greater demand for workers with IT skills and proficiency. |
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Global IT & Business Process Service Delivery Trends In 2004
Neo Advisory - December 2003 |
| Countries around the globe are increasingly playing host to offshore services providers as they enter the competitive global services delivery theater armed with portfolios that stretch from custom application development to commercial packaged application integration to business process outsourcing. As we approach the New Year, Neo Advisory examines the major trends that are likely to impact the global services delivery market in 2004. |
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Economic Study on Outsourcing, Protectionism, Global Labor Arbitrage
Morgan Stanley - December 2003 |
| This Special Economic Study by Morgan Stanley examines the pressures of currency realignment been aggravated by the IT-enabled global labor arbitrage, as production and employment shift from high-cost to low-cost destinations, leading to trade frictions. |
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Offshore Outsourcing: State of the Industry - Part II
Sourcing Interest Group - November 2003 |
| A comprehensive report focusing on sourcing strategies and the state of the offshore outsourcing industry. This Part II of the report (first part was carried in last month's Offshore Insights) gets into the nuts and bolts of getting ready, understanding the legal issues, and managing offshore outsourcing. |
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Wachovia Securities IT Services Report
Wachovia Research - November 2003 |
| An in-depth analysis of companies in India vis-à-vis offshore potential, wherein offshore business momentum was seen as accelerating; pricing to be flat to slightly rising; operating margins being stable, and many more business critical factors were explored. |
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Challenges with Offshore Business Process Outsourcing
Neo Advisory - November 2003 |
| While it is true that the volume of offshore BPO deals is rising, the alarming fact is that as many as 50 percent of the deals actually fail. Everyone talks of the drivers in BPO offshoring, but what are the challenges? What are the basic questions a company needs to consider into before taking a business process offshore? How should companies plan for success? |
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Offshore IT Services: An Intermediary's Angle
Bear Stearns - November 2003 |
| A new research note from the Bear Stearns provides a quick view into trends in the offshore IT services industry. The summary gives good insight into growth opportunities and the leaders in IT services. |
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Onshore vs Offshore Outsourcing
Neo Advisory - October 2003 |
| What differentiates offshore outsourcing from onshore outsourcing? English speaking IT graduates, low wage structure, an attractive labor pool, quality of delivery, speed of business and flexibility in business operations. Offshoring is becoming a critical component of every company's IT budget. But what are the differences in financial models, operational models, risk factors and sourcing methodologies that buyers need to know? This article compares and contrasts onshore with offshore outsourcing and best practices to be followed for maximizing ROI. |
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Offshore Outsourcing: State of the Industry - Part I
Neo Advisory - SIG - September 2003 |
| A comprehensive report focusing on sourcing strategies and the state of the offshore outsourcing industry. Besides reducing costs, offshoring taps an educated workforce, which can result not only in higher productivity but better revamped processes. Prospective clients need to do their homework on countries and providers. This report provides an overview of offshoring. Next month, we will introduce part II in the series which gets into the nuts and bolts of getting ready, understanding the legal issues, and managing offshore outsourcing. |
| This article explores security concerns and looks at some of the best practices for mitigating the risks prevailing in the industry today. The article also outlines the role of a third party Security Organization in managing security-related issues. |
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Security Best Practices in Offshoring
Neo Advisory - September 2003 |
| With offshore outsourcing comes risk, including: security, cultural compatibility, legal framework, infrastructure, geopolitical risks, etc. Understanding and identifying measures to mitigate the risks is essential to maximize returns on offshoring initiatives. Yet, of all the factors, security and disaster recovery is a significant concern with offshore engagements. In fact, it is one risk that and has assumed more significance in the post-September-11 world. |
| This article explores security concerns and looks at some of the best practices for mitigating the risks prevailing in the industry today. The article also outlines the role of a third party Security Organization in managing security-related issues. |
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Assessing and Building The Offshore Road-Map
Neo Advisory - August 2003 |
How does a firm begin the process of evaluating offshore outsourcing? What criteria and factors should be evaluated to make decisions on the potential scope for offshoring:
- What to offshore?
- Where to offshore?
- When to offshore? |
| This article outlines a best-practices framework for companies to make these decisions in a systematic process. |
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Sourcing an Offshore F&A Provider
Neo Advisory - July 2003 |
| Offshoring of F&A processes is growing significantly as company F&A strategies evolve from outsourcing to offshoring. With these changes, firms need to approach their offshore outsourcing strategies with prudence and caution, carefully analyzing their strategic plan, sourcing process and on-going management. Why is offshore F&A different than traditional outsourcing? What steps should you take to ensure offshore success? |
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Moving Up the Value Chain - Non-core to Core
Neo Advisory - July 2003 |
| The offshore BPO market is evolving quickly, especially in India and the Philippines. As companies become more comfortable with offshore markets and suppliers, they are moving from outsourcing non-core to core processes. What are the kinds of relationships existing in the BPO marketplace? What are the growth challenges and what are the lessons learned? At the NASSCOM ITES/BPO conference, Neo Advisory discussed this trend along with the projected growth and evolution of the global supplier market. |
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Case Study: Oracle India Development Center
Nasscom - June 2003 |
| Oracle, one of the first software companies to set up its India operations, established two Oracle India Development Centres (IDCs), at Bangalore and Hyderabad to carry out cutting-edge development work across the entire Oracle product family. |
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Global IT Services Firms Move Offshore: What Does This Mean for the Market?
Neo Advisory - June 2003 |
| Why are the large multinational firms making a queue to offshore locations such as India, Philippines, China and Russia? What does this mean for the offshore supplier market and what do buyers need to know to better understand the changes? This article discusses the changes in the offshore market and the evolution of the supplier service delivery models and gives buyers insight into what they should look for in a good outsourcing partner. |
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Offshore BPO: Moving Up the Value Chain from Non-core to Core
NASSCOM/Neo Advisory - June 2003 |
| As companies become more comfortable with offshore markets and suppliers, they are moving from outsourcing non-core to core processes. At the NASSCOM ITES/BPO conference, Neo Advisory discussed this trend along with the projected growth and evolution of the global supplier market. |
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Neo Advisory Help Guide Series: Visiting Offshore Suppliers 
Neo Advisory - June 2003 |
| Risks surrounding offshore outsourcing must be understood and addressed to achieve the financial and performance goals that typically drive an offshore outsourcing initiative. The offshore supplier market is relatively immature, however the quality of the supply base can be measurably higher than domestic integrators with mature operating models. This help guide will help you begin to develop a plan for visiting offshore markets and suppliers. |
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Business Processes That Make Good Business Sense to Outsource
By Ross Research
Harvard Business Review - May 2003 |
| Outsourcing intelligently -- putting non-core business functions in the hands of third-party function experts -- is increasingly becoming the path to better profitability. A Q&A session with Lisa Ross of Ross Research, in association with Harvard Business Review, discusses the best business processes to outsource. |
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Offshore Program Management
Neo Advisory - April 2003 |
| Program Management is the essential monitoring tool in any offshoring engagement, but often does not get the attention it deserves. What effort is needed to deliver successful offshore program management? What are the critical success factors beyond contract signing? And how is offshore program management different from onshore? This article gives you tactical information that you can apply to your own program management, and discusses the value of using an independent third party to monitor the program. |
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Outsourcing Trends Affecting the Mid Market, 2003
Ross Research - April 2003 |
| Mid-market companies in the United States and abroad comprise a huge, yet relatively untapped market for outsourcing service providers and sourcing advisors. This analysis helps you gain insights into opportunities in mid-market outsourcing and the top 10 trends affecting mid-market companies today. |
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Mapping Offshore Markets
Neo Advisory - April 2003 |
| The brainpower and practical experience of Neo Advisory's advisory team has been tapped to deliver an extensive and in-depth study of offshore markets. This study will serve as a cornerstone for decision-makers in terms of understanding the offshore market scenario in markets such as India, Philippines, Russia, China, Canada, Ireland, Eastern Europe, Malaysia, Mexico/Latin America, and others. |
| Neo Advisory gives you facts on: Education; Core competencies; Labor costs; Culture and a special section on outsourcing cities of excellence. |
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The Russian Offshore Software Development Industry Survey
Outsourcing-Russia.com - February 2003 |
| In the related PDF, you will find the results of the Russian Offshore Software Development Industry Survey conducted by Outsourcing-Russia.com. |
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Monthly Report on Russian Economy
An Eye on Russia
Ernst & Young - January 2003 |
| This monthly review from E&Y talks about the state of the Russian industry and economy scenario. Page 7 of this 12-page report dwells on how Russia stands in terms of projects being sourced into and outside Russia. |
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Knowledge & Insight 
