| Welcome to our Archives of White Papers & Case Studies! This section will give you more insights into the fascinating subject of outsourcing. Enjoy your reading! |
 Archived Articles: 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007
Current Articles: 2008 | 2009 |
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| 2006 |
Maximizing Value and Avoiding Pitfalls of a Multi-Vendor Services GlobalizationSM Strategy 
Neo Advisory - November 2006 |
As clients increase their use of services globalization, many are moving from a single outsourcing vendor to a multi-vendor strategy. When implemented successfully a multi-vendor sourcing approach can help to reduce costs, lower risks and increase operational efficiency.
This white paper provides insights into the advantages of multi-sourcing and addresses the possible areas of failure as companies struggle to effectively manage an increasingly complex services globalization model. The report includes a case study of a fictional company as it transitions from a single vendor to a multi-vendor sourcing strategy. |
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Global City Competitiveness
Neo Advisory - October 2006
A one-on-one presentation on this topic by a neoIT advisor is available to neoIT clients.
A detailed version of this white paper is available to neoIT clients and premium readers. |
In 2004, we issued the first Offshore City Competitiveness Report, ranking twenty-seven Indian cities based on their attractiveness for offshoring. In the past two years, since the groundbreaking report was issued, multiple sourcing centers of excellence have emerged across the globe, with India home to several of the most established cities.
The Global City Competitiveness report provides enterprises a perspective on the current strengths and weaknesses of various cities in order to find a fit that meets their global sourcing requirements. For service providers looking to expand services delivery capability, the report can help identify locations of untapped labor pools and strong support infrastructure that facilitates such growth. |
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Seven Secrets of Successful Globalizers
Neo Advisory - September 2006 |
| This is an excerpt from an upcoming book by Atul Vashistha and Eugene Kublanov titled "Seven Secrets of Highly Successful Globalizers". It provides an overview of the global practices that highly successful firms have in common based on the premise that companies that are successful globalizers engage in similar practices - practices which other companies should be able to emulate. |
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Putting Services GlobalizationSM to the Test: The Relationship Between Offshore Maturity and Financial Performance
Neo Advisory - August 2006
A one-on-one presentation on this topic by a neoIT advisor is available to neoIT clients.
A detailed version of this white paper is available to neoIT clients and premium readers. |
This report evaluates the relationship between offshore maturity and financial performance. Specifically the success metrics of creating shareholder value, improved profitability and revenue growth are addressed and the white paper also examines how globalization initiatives can make a significant contribution to these benchmarks. In the study, the Fortune 500 list is examined and categorized into levels of offshore maturity, ranging from those with little or no offshoring experience to those that have incorporated services globalization to a high degree.
Of the 500 companies analyzed, 77% of the firms have a low or medium level of offshore experience - or maturity - indicating much room left for growth for these companies to fully realize the benefits of services globalization. The report examines the maturity level by industry and how offshoring has affected each of these industries by comparing and mapping the effect of offshore maturity on shareholder value, profitability and revenue growth. |
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Leveraging Services GlobalizationSM to Reduce Time-to-Market through Process Transformation
Neo Advisory - July 2006 |
As client organizations leverage services globalization to reduce costs and improve quality, they have also begun to see the potential of leveraging services globalization to reduce time-to-market. In fact, Neo Advisory research suggests that more than half of globalizing client organizations see a reduction in time-to-market as their primary objective in services globalization.
The Time-to-Market whitepaper analyzes how leading organizations can leverage services globalization to reduce time-to-market and covers the following topics:
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The importance of decreasing time-to-market. |
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Commonly used techniques that don't work to reduce time-to-market. |
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Process transformation as the key to reducing time-to-market. |
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How services globalization can help client organizations transform processes and reduce time-to-market. |
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Offshore and Nearshore ITO and BPO Salary Report
Neo Advisory - June 2006 |
This annual information technology and business process outsourcing salary report recaps outsourcing salary data for 2005 and provides information on the key trends for offshore and nearshore outsourcing destinations, identifying criteria for evaluating cost structures. Topics addressed in the study include:
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Factors beyond cost structure that drive sourcing decisions |
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Optimizing the balance of offshore versus nearshore decisions |
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Latest global sourcing salary trends |
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Balancing rising salaries in mature nearshore and offshore destinations with emerging, lower cost, offshore destinations |
While India, China and the Philippines have long dominated the IT & BPO area, new centers of excellence are emerging in Eastern Europe and Latin America. Given the increasing capabilities across all offshore destinations, the impetus for services globalization goes beyond labor costs. |
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South Eastern Europe: Services Globalization's New Frontier
Neo Advisory - April 2006 |
| In this whitepaper, Neo Advisory looks at Romania, Bulgaria, Slovenia and Croatia's readiness as supply-side services globalization destinations and rank each country's offshore readiness. Through the use of the "Offshore Readiness Index" the report provides useful assessments of each country's strengths, weaknesses and general state of readiness for global sourcing. Of the four countries Slovenia appears to be the most offshore ready, while Croatia was ranked the least offshore ready. |
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Competitiveness and an Emerging Sector: The Russian Software Industry and it's Global Linkages
Fisher Center Research Reports - March 2006 |
| A survey reveals that foreign outsourcing contracts, a high value added niche and high education characterise Russia's small, privately held software firms. A comparison with the Indian software industry underscores the structural differences in outsourcing relationships developed by the two countries and emphasises that national advantages are complex amalgamations of many factors and need to be overtly marketed. |
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Services GlobalizationSM: Emergence of a New Driver for Business Agility
Neo Advisory - March 2006 |
| The maturation of services globalization stems from offshore outsourcing, and results from the combination of economic maturity, free trade across borders, and the emergence of centers of excellence around the world. Services globalization can help companies with a flexible business model seize opportunities and dodge obstacles to business success, thereby providing a competitive advantage. By leveraging services globalization companies can cut costs by having processes performed by service providers that can perform them more efficiently; can improve quality by sourcing talent throughout the world; and can increase its growth by taking advantage of labor pools wherever they may be located. |
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Leveraging Services GlobalizationSM in the Asset Management Industry
Neo Advisory - January 2006 |
| A number of factors are converging to prompt asset management firms to leverage services globalization. The need to cut costs associated with new products and geographies, erratic equities market, globalization and increasingly demanding clients and stringent regulations mean that asset management companies must overhaul their operations, says Neo Advisory, and leveraging services globalization optimally will be high on the list of solutions. The report also provides an in-depth view of the services best suited for globalization and actions that clients and vendors should take to benefit from Services Globalization. |
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