| The Services GlobalizationSM Handbook |
A compilation of neoIT's most-requested research, The Services Globalization Handbook, is a perfect guide for anyone considering a global outsourcing strategy. Clearly written and easy-to-navigate, this handbook provides nuts and bolts advice on getting started, picking a leader for your globalization team, negotiating contracts and managing your global operations. neoIT's lifecycle approach to globalization issues makes this a must-read for anyone who seeks a better understanding of the outsourcing phenomenon, particularly executives pondering offshore waters.
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| Table of Contents |
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An Introduction to Services Globalization |
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The Services Globalization (Offshore) Lifecycle |
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How to Build an Offshore Strategy |
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Determining the Total Cost of Offshoring |
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Using Globalization to Transform your Corporate Strategy |
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Understanding the Global Supplier Market Opportunity |
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Mapping Offshore Markets |
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Eastern Europe as a Globalization Destination |
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Leveraging Canada and Mexico in Nearshore Strategy |
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Choosing the Right Ownership Options in Globalization |
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Conducting a Strong Supplier Due Diligence Process |
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Differences in Onshore and Offshore Outsourcing Strategy and Delivery |
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Globalization, Data Privacy and Security in the New Regulatory Environment |
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Governance Post-Contract and Why this is a Critical Step |
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Healthcheck on Global Operations |
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HR Challenges with Offshore Captive Centers |
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Captive Offshore Development Centers: How do we obtain the desired value? |
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Best Practices in Communicating Global Outsourcing Initiatives |
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Offshore & Nearshore ITO Salary Report 2004 |
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The China Reality Check |
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Ensuring Success Through Proper Governance |
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Mapping Offshore Markets Update 2005 |
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Outsourcing to The Philippines: Metro Manila and Beyond |
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Services Globalization in the Insurance Industry |
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Global ITO and BPO Trends in 2006 |
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Price: $99.90
Pages: 420 |
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