RESEARCH

Intelligent decision-making requires real-time analysis and knowledge. Organizations today are challenged with making quick and efficient strategic and tactical globalization decisions on geographic markets, service providers, operating models, pricing models and more.

Over the last decade, Neo Advisory has built tremendous knowledge of global markets, service providers, market trends, buying pattern and pricing. We continue to build on this knowledge and keep track of the market through regular interactions with market players while leveraging a number of research tools.

The information we provide through Custom Research or Standard Research Reports is based on validated data from public, semi-public and private sources and is just the right input you need to make better, more educated decisions.

CUSTOM RESEARCH SERVICES

Through a unique blend of proven and detailed research methodology and inputs from the numerous advisory engagements, Neo Advisory helps you analyze different scenarios, validate hypothesis and make critical decisions on globalization strategy.

Location Assessment (Country and City Level)

Neo Advisory uses a comprehensive Location Assessment Framework that critically analyzes the risks and attractiveness of any global sourcing location, and provides actionable advice to support your decisions relating to setting up operations or service delivery from both established and emerging global sourcing locations. We customize our Location Assessment Framework to suit your unique requirements and leverage our global location knowledgebase to provide a concise report to address your specific business needs.

Global Services Pricing Analysis

Several pricing models are at play in globalization and outsourcing today. The complexity increases as new global delivery locations and new functions are introduced. Neo Advisory leverages its global pricing database to deliver customized pricing analysis for your specific situation. We carefully assess the outsourced functions, the type of service providers, the global delivery locations and pricing model and compare them with industry standards to provide an insightful assessment.

Clients use our Global Services Pricing Analysis to conduct cost - benefit analysis, develop business case and strategy for their outsourcing initiatives and also to (re)negotiate contracts with service providers.

Service Provider Analysis

We believe that the most critical success factor for any outsourcing initiative is the choice of the right service provider. Our Service Provider Analysis research service, compares and evaluates multiple service providers across geographies, identifies the key differentiators between each provider and recommends the best service provider(s) suited for your specific needs.

We leverage our proprietary frameworks for comparative service provider analysis. Our framework covers strategic, operational, human resources, service capabilities and pricing approach of services providers and enables us to provide a very detailed account of the strengths, weaknesses and differentiators of each service provider.

Operational Audit Services

Executing the outsourcing contract or establishing a shared services center in a low cost location is the start of a long commitment. To realize the true benefits of globalization and outsourcing, periodic assessment of operations as well as strategic and tactical interventions are a must. Our Operational Audit Services does just that.

Our deep operational understanding of service delivery models and leading practices of service providers and shared services units helps us provide a detailed assessment and recommend actionable strategies to enhance operational efficiency and effectiveness.

For more information on Neo Advisory's research practice, including discussing any unique research requirements that is not mentioned above and to help you take more intelligent globalization and outsourcing decisions, please write to us at research@neoadvisory.com