| Position |
Senior Associate - Advisory |
| Numberf of open positions |
1 |
| Experience |
4 - 6 years experience in outsourcing advisory or management consulting. Experience with Tier 1 and 2 service providers in advising or supporting clients on their outsourcing initiatives will also be considered (Pure IT / BPO technical delivery experience is not considered). |
| Education Qualification |
B.E. from reputed institutes with strong academic record, MBA strongly preferred |
| Travel Requirements |
Requires international travel for the engagements |
Client Delivery:
- Create overall solution structure and flow – ITO / BPO sourcing opportunity, vendor evaluation & selection, transition, sourcing governance
- Develop assessment frameworks and create analytical models – ITO / BPO sourcing opportunity, vendor evaluation & selection
- Lead / support research engagements – location assessment, pricing comparison, vendor landscape, other need based custom research
- Identify data needs and designing data collection templates
- Develop project milestone presentations
- Develop business case and financial models
- Identify probable list of suppliers based on client needs across multiple geographies
- Provide delivery support in terms of templates creation
Client Acquisition:
- Research on specific market / competition intelligence
- Develop / Support development of proposals including solution design, sales presentations, SoWs
- Develop / Support creation of project plan
- Develop relevant case studies
- Develop reports / presentation on specific market trends
Knowledge Management:
Author whitepapers using the following:
- Conceptualize new whitepaper ideas and develop outline
- Perform secondary research for the whitepaper
- (Co)write the whitepaper
New Services Development
- Jointly develop solutions for the identified areas.
- Create analytical models to implement the solutions.
- (Co)develop framework and templates for the new services
- (Co)develop sales collaterals for the new services
Supplier Relations
- Visit / interact with various IT suppliers on their specific capabilities.
- Gather specific industry / practice knowledge through interactions.
Understand the capability of the supplier and the generic supplier market trends. |
| Job Knowledge & Skills |
IT Applications, IT Infrastructure, Business / Knowledge Processes, Financial Modeling, Analytical Modeling, Knowledge of IT/BPO/KPO players, Offshore models, Country level macro-economic factors, business strategy, Knowledge of Global Delivery Model, Secondary Research, Estimation |
| Behavioral & Personality |
Good judgment
Patience and listening abilities
Tolerance for ambiguity
Adherence to time targets.
Organizational skills
Sound problem solving skills
Ability to easily relate to clients and suppliers
Ability to passionately and effectively interact with clients.
Ability to empathize with clients and offer macro level solutions instantly.
Command of English – Verbal and written |
Other skills, not covered
above |
Exposure to global ITO/BPO industry
Proficient in MS Office, Project and Visio
Experience in sourcing ITO/BPO strongly preferred
Ability to interpret and utilize key financial and operational data |